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Try BMC Helix Remedyforce risk-free for 30 days

Streamline your service desk with ITIL®-based ITSM built on Salesforce cloud. Slash wait times, improve first-call resolution, and boost agent productivity right out of the box.

Trials are available by User Roles

  • Change Manager - controls the lifecycle of all changes and implements changes with minimum disruption to IT services. Trial content includes: change management, release management, dashboard and analytics.
  • IT/Shared Service Manager - ensures services are delivered in accordance with agreed upon business requirements. Trial content includes: self-service, service catalog, mobile apps for IT, knowledge management.
  • IT Manager - monitors the organization's operational requirements, researches technology solutions, and builds the most cost-effective and efficient system. Trial content includes: IT best practices, service level management, dashboard and analytics.
  • User Services Manager - delivers technology and services that enable IT customers to research and resolve issues on their own. Trial content includes: social collaboration, mobile apps, surveys, self-service, dashboard and analytics.

This helps us deliver the best experience based on your job role. You can access all trial material at any time if interested.

BMC helps customers run and reinvent their businesses to succeed in new and better ways.

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