Discovery for Multi‑Cloud

Discovery for Multi-Cloud is the cornerstone of IT service management, ensuring users access to applications and services across the multi-cloud.

• Validate change execution and expose unapproved changes
• Prioritize and route tickets based on an application's business impact
• Reduce MTTR (mean time to recovery) with accurate data for root cause analysis
• Identify shadow or unused infrastructure to recoup license and maintenance costs
• Eliminate manual efforts to collect configuration data
• Map applications based on the information you know, regardless of your IT function

Leverage automated discovery and dependency mapping to build an integrated SecOps approach to asset management, leading to business-aware security and a higher level of automation.

• Document inventory for compliance requirements
• Identify servers that could be back door entry points
• Understand the business impact of a threat and which assets may be affected
• Control configuration access rights, encryption, and depth of discovery actions
• Combine with SecOps Response Service to create a remediation plan for previously unknown vulnerability access points

Sixty-two percent of CIOs don’t believe there is adequate transparency into IT cost, contribution, and performance. Improve governance using included analytics to marry automated discovery and asset management sources with actual cost data.

• Understand infrastructure cost and trends to proactively manage IT spend to budget
• Manage application costs and resourcing
• Optimize run costs and shift savings to innovation projects
• Prioritize multi-cloud investment decisions
• Drive shared accountability of IT costs with the business